Frequently Asked Questions

Do you do house clearances?
Yes, we can deal with even the most challenging of properties. If you are feeling daunted by the prospect of the task ahead of you we can ease the burden. Briefly, we will take an inventory of items suitable for sale, identifying anything of particular value and setting aside any items to be kept by the family, arranging delivery to the saleroom, and then our fully-licenced contractors will systematically remove unsaleable items from the property, including the loft, garage, etc. This service can be tailored to your particular requirements.

 

How do I sell my items through Morphets?
Please visit our Selling Guide for information on how to consign your items for sale or contact the office on 01423 530030 to discuss your requirements.

 

When are your deadlines for auction entries?
The deadline for entries in the quarterly Fine Art and Antique catalogue sale is approximately four weeks prior to the auction. Entries for our Home and Garden sales should be delivered no later than a week prior to the sale date. Normal delivery days are Monday to Thursday of the preceding week. As these sales quickly fill up, if you have a large consignment please contact the office in advance to check availability.

 

Do you offer free Appraisals?
If you are thinking of selling your items at auction we offer a valuation service, without charge or obligation. You may either bring items along to our free appraisal afternoon (by appointment every Wednesday afternoon between 2-5pm) or email a photo to us. If your items are too numerous we may be able to arrange for a valuer to visit your property. Please visit our Auction Appraisals section for full details.

 

Do you do valuations for probate or insurance purposes?
Yes, we do, and also for tax planning, family division and other purposes. Please visit our Formal Valuations section for full details and the associated charges.

 

What sort of items can I sell at Morphets?
We are pleased to deal with a wide range of items to include ceramics, glass, works of art, books and ephemera, maps and prints, jewellery, clocks and watches, collectables, stamps and coins, posters, musical instruments, textiles and vintage costume, silver, paintings and fine art, furniture, Yorkshire carvers, architectural salvage and garden statuary, fine wine, port and spirits; the list is endless! We are happy to advise on the valuation and sale of anything from a single item to an entire estate and can offer assistance with all aspects of clearing a property, leaving it ready for placing it on the market. Please visit our Selling Guide section to see more on the types of sale we hold and how to consign your items for sale.

 

Are you able to collect my items?
Yes, if you are unable to deliver your own items we can arrange for our experienced removal contractors to collect your items and deliver them to the saleroom. A full packing service is available if required. Various vehicles are available for removals but the standard charge for a Luton and two men is £42 plus VAT per hour to include loading and unloading times and travelling to and from your property.

 

When is your next sale?
Please visit our website homepage Upcoming Auctions section to see all forthcoming auction dates.

 

When are you open for viewing?
Different types of sales have different viewing times. These are shown in the details for each auction.

 

What are your opening hours?
Our standard opening hours are Monday to Friday from 9am – 5.30pm. Please call the office to check bank holiday opening hours.

 

Can I watch the sale online?
Yes. We host our auctions on Morphets website, easyliveauction.com and the-saleroom.com offering clients the opportunity to follow the sale, hear the auctioneer and bid in real time from your device.

 

When is the sale available to view online?
The Fine Art & Antique auctions and other specialist sales are available to view online approximately seven to ten days prior to the sale. All other sales are available to view online approximately 48 hours before the sale. You can access the online catalogues through our Upcoming Auctions section.

 

How do I bid on a lot?
We offer numerous ways to bid on lots including attending in person, by commission, on the telephone or online bidding. All these are detailed in our Buyers Guide.

 

What happens if I place a bid in error?
Bidding, whether online or in person, is a legally binding contract at the fall of the hammer.  If you are bidding online, using a mobile device, we recommend logging out when you have finished bidding so that bids cannot be placed in error.

 

When do I have to pay for and collect lots that I have purchased?
Our policy is that all goods are to be paid for and collected within two working days of the sale. Due to the high volume and turnaround of furniture and other items in our auctions items uncollected after this time will be transferred to our store; removal and storage charges will apply.

 

Can I make a payment over the phone?
No, when we email you your invoice we will include a payment link which is the most convenient way of settling your invoice. You can also pay in person at our office by debit card or credit card. Please note we are unable to release items until funds have cleared. 

 

Can you pack and post my purchases to me?
Morphets do not undertake the delivery, packing or postage of items as in our opinion this is best left to the experts. You will either need to collect your items directly from us or instruct a courier company to do so on your behalf. Don’t forget to tell us who will be collecting your lots and give them full details to avoid delays at the saleroom.

We recommend Bradleys who undertake collection and delivery of items, large and small.

 

Are the sale results available online?
Yes, go to the auctions section of our website and click on results.  You can then choose the auction you are interested in or search across all sales to view our past sale results.